Bstay Operations e Hotéis
Bstay Hub Vila Madalena
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Vila Madalena, São Paulo
Vila Madalena invites you to explore São Paulo on foot.
During the day, cafés, restaurants, galleries, small shops, and tree-lined streets create a relaxed, welcoming atmosphere. At night, bars, restaurants, and music venues reveal the neighborhood's bohemian side—one of the city's most traditional.
There is a romantic side, too.
Charming cafés, intimate restaurants, sidewalk seating, and streets full of character make the area a special setting for couples or for anyone simply wishing to enjoy São Paulo at a leisurely pace.
One of the neighborhood's major landmarks is *Beco do Batman* (Batman's Alley), a hub of São Paulo street art and a true open-air gallery surrounded by graffiti, art galleries, bars, and creative spaces.
It is important to note that we are not a hotel; this is a cozy, furnished apartment in a residential building, perfect for short- to medium-term stays.
Essential Guidelines:
• Hours: Check-in is available from 3 PM, and we ask that check-out be done by 12 PM.
• Documentation: For the reception to grant you access, we need you to send a copy of a photo ID (RG, CNH, or passport), date of birth, and CPF of all guests. This is mandatory for condominium security reasons.
• Your Credentials: On the morning of your arrival, we will send you your apartment number, door code, and Wi-Fi details via message. Everything is ready for you!
• Visitors: As this is a residential condominium, visitors are not allowed during your stay. This rule exists to ensure the safety and peace of all residents.
• Need Help? The concierge team takes care of general building needs. If you have any questions or needs related to your apartment, please contact our Concierge directly – we are here to help!
• Your Luggage: We ask that you do not leave luggage at the entrance or in common areas of the building. Store everything in the apartment – this keeps it safer and more organized. There is a luggage storage area on site at an affordable price, usually subject to space availability at the time of request.
• Healthy Environment: The apartment is 100% smoke-free. If smoking occurs in the space, there may be additional charges for special cleaning.
Important Information:
• Parking: The building does not have parking. If you come by car, we recommend looking for parking spaces on the street or in nearby garages.
• Apartment Care: If anything breaks or is damaged during your stay, please let us know. You will be responsible for reimbursing any damages caused.
• Don't Forget Anything! When checking out, take one last look around the rooms to check that you haven't left anything behind. We cannot be held responsible for forgotten belongings.
• Regarding Noise: Please note that the apartment may experience noise during business hours (Monday to Friday from 8 am to 5 pm, and Saturdays from 8 am to 12 pm). This noise may come from construction work in other apartments in the building or from adjacent constructions.